Hi! Tim and Donna O'Keeffe here at your service. We are the creators, owners, and basically the blood, sweat and tears behind all things Favor Lady.
Favor Lady is based in Hanover, PA, and we have been designing and creating personalized magnets and bookmarks for just about any occasion you can think of for the past 18 years. You will find us to be very down to earth folk who simply love what we do. We have been fortunate to have established many long-term customer relationships over the years, and would love the opportunity to add you to that list!
Tim does a lot of the background stuff here at Favor Lady. He's in charge of everything from accounting to computer and equipment repair. He occasionally interacts with customers, although most days I (Donna) am who you will be speaking or emailing with.
I do all of the designing and manufacturing here and strive to give our customers the kind of positive experience that inspires them to share our products and services with others. It's very satisfying to play a small, but significant role in the lives of our customers as they celebrate some of life's most important occasions, as well as to help them with difficult life events, such as memorializing a loved one.
Please don't hesitate to contact us if you have any questions or comments... we'd love to hear from you.
Mon. - Sat. 8:00 a.m. to 5:00 p.m. (EST)